Compuware Gomez Infographic – Summary of Key Mobile Survey FindingsPosted: 20/07/2011
According to recent survey conducted by Equation Research on behalf of Compuware; 4,014 global mobile web users found that consumers have high expectations for mobile website and application performance.
Ultimately, 71% stated they expect websites to load as quickly, almost as quickly or faster on their mobile phone compared to the computer they use at home – up from 58% in 2009.
The survey “What Users Want From Mobile” also revealed how unsatisfactory mobile web and application experiences can negatively shape a consumer’s opinion of an organisation.
Report available here for download.